We would like to assure you we are still open and taking orders. Keeping our team and customers safe is our number one priority and we are taking extra measures to ensure this.
Please be patient with us as dispatch and delivery times may be longer than usual. We will of course keep you updated if we become aware of any significant delays.
The majority of our UK deliveries are made by Royal Mail. Their current advice on deliveries can be read at www.royalmail.com/d8/coronavirus-domestic
Larger items are sent by courier (eg Hermes or InPost). If you are self-isolating please add a note during the checkout process (to let us know that your are self-isolating and if you have a preferred safe place for deliveries to be left) and we will pass this on to the courier. If you are self-isolating please make this clear here so the delivery driver can take appropriate action.
You can find out more about Hermes' deliveries at this time at https://new.myhermes.co.uk/coronavirus.html
Royal Mail are advising that items are not posted to some countries. The list can be viewed here. We are following Royal Mail's advice and unfortunately will be unable to fulfil orders to any countries listed as 'on suspension'.
We'd like to thank you for your continued loyalty and support and assure you that we'll continue to offer the best service we can.