The Trails Shop is operated by Unlimited Trading Ltd. We take your privacy seriously and will only use your personal information to provide the products and services you have requested from us.
In this privacy statement, we, us and our, and The Trails Shop refer to Unlimited Trading Limited, registered in England & Wales, company no. 9879596.
Unless we are required to share your personal data by law, we will not otherwise share, sell or distribute any of the information you provide us without your consent.
Information we collect and why
When you place an order with us we collect certain information which is required to allow us to process your transaction and deliver your order. This includes your personal details, order details, details of your address(es) and payment details. The relevant information is then used by us and on occasion, third-party suppliers to process your transaction, dispatch your order and to communicate with you on any matter relating to your order in general.
We may also disclose your personal information to third parties working on our behalf for things like processing payments, courier and delivery services, customer analysis or data management. We only give these companies the information they require to fulfil their contracted tasks and they are not permitted to use the information for any other purposes.
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop this website and our service and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.
What is the legal basis for processing the data
We rely on the following legal basis, under data protection law, to process your personal data:
We collect and use customers’ personal data because is it necessary to fulfil our contract in selling and supplying goods and services to those customers.
Because we have obtained your consent (e.g. where you contact us with a query or if you consent to receive marketing from us).
How long will the data be stored for
We hold your personal information for as long as we have a legal or business reason to do so, which generally means as long as you remain a customer or as required to meet our legal obligations, resolve disputes or enforce our agreements.
A cookie is a small text file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Most users will often have their web browsers set to accept cookies by default.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may, however, prevent you from taking full advantage of the website.
How we protect your data
We know how much data security matters to all our customers. With this in mind we will treat your data with the utmost care and take all appropriate steps to protect it.
We secure access to all transactional areas of our websites using ‘https’ technology. Access to your personal data is password-protected, and sensitive data (such as payment card information) is secured by SSL encryption.
You have the right to see what personal data we hold about you. To obtain a copy of the personal information we hold about you, please email firstname.lastname@example.org
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
Any questions you have in relation to this policy or how we use your personal data should be sent to email@example.com
For non-UK customers
By using our services or providing your personal data to us, you expressly consent to the processing of your personal data by us or on our behalf. You still have the right to ask us not to process your data in certain ways, and if you do so, we will respect your wishes.
Last updated April 2018