Important notice for customers based in the EU
From 1st July 2026 new tariffs apply to orders being sent to the EU.
Most countries are adding a €3 tax to each product in the order. If you order 5 of the same bade this will count as one product, for example, if you order 5 different badges you will be charged 5 x €3 = €15.
It may take a while for us to set up our systems to handle this correctly, so if you place an order in early July we may need to contact you to discuss the fees.
France have been implementing a similar system for some time - with a €2 charge. At the moment you will be charged this when your order arrives in France, but we are looking at ways to add the fee to your order.
If you are ordering from the EU you may want to consider having your order delivered to your UK accommodation to avoid these charges.
Important notice for customers based in the USA
Due to the introduction of tariffs, an additional 10% will be added to the cost of items sent to the USA. In addition, a 50p Royal Mail handling fee will now be included in US shipping rates.
Important notice for customers in France
A new tax has been applied by the French government for all parcels into France for outside the EU. This is on top of the current customs duties. An additional €2 handling fee will be charged per item in the parcel. You will need to pay this, and the customs duties, when your parcel arrives in France. Please be aware the customs duties can be around £30.
International delivery costs are based on the value of your order and are calculated at checkout. Please add products to your basket and follow the order process through to confirm the delivery price.
We use Royal Mail's International service which has a delivery aim of 3-5 days to Europe and 5-7 days to the the rest of the world. For most international orders we will use a tracked and/or signed for service so a signature may be required on delivery.
If your items have not arrived within 10 days of you placing your order then please contact us at hello@thetrailsshop.co.uk. If we do not hear from you about a missing parcel within 15 days of your order being placed then we may not be able to replace the items.
Please note that international orders may be subject to to import taxes, customs duties, and/or fees imposed (e.g. handling fees) by the destination country and you, as the buyer, will be required to pay these before you receive the item(s). The Trails Shop is not responsible for any additional charges that may apply once a purchase is completed.
Charges for orders sent to the EU can be around £30 for a single item.
Italy
From 1st January 2026 the Italian government is imposing a €2 (approx. £1.73) customs administration fee for parcels sent for delivery from outside the EU with a value less than or equal to €150. This fee will be collected directly from you if you order from Italy.
If your country is not available in the dropdown list please contact us.
Please note that original Trail signs can only be sent to UK addresses.